-
Arrive 15 minutes early, maintaining high standards of appearance and hygiene with a clean uniform and name tag.
-
Ensure hygiene and sanitation in all service areas.
-
Handle reception and cashiering duties, including billing, collection, and issuing receipts.
-
Safeguard cash in a locked drawer and handle till closing responsibly.
-
Ensure proper handling of cash, cheques, and card payments; secure funds in the safe box with reports.
-
Promptly answer calls and inquiries.
-
Maintain effective communication with other departments.
-
Complete patient admission processes with accurate documentation.
-
Print required forms and labels, and manage patient records securely.
-
Ensure accurate billing for services, consultant fees, and patient accounts.
-
Adhere to insurance and corporate billing requirements.
-
Maintain strict confidentiality of patient and company information.
-
Follow up on top-up payments with patients or next of kin.
-
Participate in shift rotations and perform additional tasks as assigned by management.
